PAYMENT TERMS

Payment Methods
Visa, Mastercard, American Express, Apple Pay, Google Pay, Microsoft Pay, and more.

Payment Terms
By arrangement, payments terms may be extended. Do not use the online ordering system. Unless other terms have been agreed upon, payment is due in full at the time of ordering.

SHIPPING

Shipping Method
Unless otherwise agreed upon, orders are shipped via Canada Post.

Shipping Cost
Hook, Line & Tinker charges a flat fee of $20 for Canadian and $25 for US orders. Please contact me for international shipping estimates. Use discount code FREESHIPPING for orders over $400. Prefer to use your own shipping account? No worries! Simply contact me to make arrangements. Insurance is required on all orders. Careful thought has been put into design to allow for beautiful, eco-friendly, and lightweight product packaging, keeping shipping costs low.

MINIMUMS

First Order Minimum
US$125 / CDN $150

Re-order Minimum
US$75.00 / CDN $90

FULFILLMENT

The bees are always bsy at the shop. Best efforts are made to fulfill orders within 2 weeks. Need an order faster? The shelves are never completely empty! Contact me to find out what is available for immediate delivery.

RETURNS and DAMAGES

Hook Line & Tinker will accept returns within 14 days of order delivery. However, unless returned for reason of defect or damage, I will charge a 15% restocking fee. Thank you in advance for your understanding. Unless alternative terms have been agreed upon, you can cancel prior to shipment or within 5 days of ordering, whichever date comes first